Frequently Asked Questions and Store Policies
Welcome to our Customer Care – Store Policy and Product F.A.Q. Sheet. If you ever have any other questions about our Products please feel free to contact us.
When can I reach Customer Care?
We can be contacted during normal business hours, 12pm (noon) – 12am (midnight), 7 days a week, MST. Please use our contact form to reach us and we will get back in touch with you as soon as possible.
What Countries do you ship to?
We Ship World Wide!
How long does it take to receive orders?
All Pendants with Quantum Light Diodes (Adult Pendants) + (All Manifestation Products)! - Please allow 3 to 4 weeks for Your Pendant / Manifestation Product to Be Uniquely Produced for You! If we can get it out to you sooner… then we will! Shipping in North America usually takes an additional 10+ days to get to. If you are overseas, shipments usually take longer.
All Other Products - Typically Ship Out Within 2 to 3 weeks!
Customs Clearance - Customs can delay shipping. The average processing time for Customs is up to 5 business days. Most of the time customs delay is not an issue whatsoever. Other times they can delay packages for a week or more.
What is Your Return Policy?
If you are not satisfied with your purchase or product, you may return the item, in the original package ‘if possible’ within 30 days after receiving the product, for a refund of the full purchase amount.
- Due to the experimental
nature of the “Advanced Quantum Matrix Manifestation Plate!” we
currently do not offer the
30 day money back guarantee on the Advanced Quantum Matrix Manifestation Products! All Sales Are Final.
What about Duties and Taxes?
All items entering a foreign country are subject to customs inspections, thus duties and taxes in accordance with your countries laws. The buyer is responsible for all duties and taxes.
What type of payment methods do you offer?
Currently use the mighty (PayPal). Which allows you to purchase with every major credit card!
When will I be billed for my order?
When the transaction is completed PayPal will debit the money instantly and then falls into the PayPal rules for protection.
Is my personal and billing information safe?
Absolutely… When a purchase is a made on our website your ‘billing’ record isn’t kept here, but rather with PayPal.